Refund policy

Return and Refund Policy

At Delore, we take pride in providing high-quality, customized photo magnets. Due to the personalized nature of our products, we regret to inform you that returns and refunds are not available. However, if you receive an item that is damaged or defective, we will gladly replace it free of charge, including shipping fees. Simply contact us with evidence of the damage, and we will process a new order promptly.